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Web Designer Support

Designer Support

Help for non-technical people with technical problems

If you've got a website problem that you can't, or don't want to solve yourself, then ask us for help.

No solution, no charge

We don't think you should have to pay if we can't solve your problem… so you don't have to!

Fixed-price quotes

Before we do any work, we'll give you a quote so that you know what you're up for. There are no hidden surprises. And because of our "No solution, No charge" policy, you know that you'll get what you pay for.

You could use us if…

  • You want to move a website from one host to another
  • You have to optimize a site for search engines
  • You need to reduce a site's load time
  • You've broken some code and you don't know how to fix it
  • You need an email form, or a simple online catalogue
  • You need to change the way an existing website feature works
  • You need to code up a graphic design into HTML/XHTML & CSS
  • You need an HTML email which works in a wide-range of email clients
  • And many other scenarios

What we're good at

We've had experience with a wide range of Internet technologies (see below) and we're always learning about new ones. Contact us with any problem and we'll let you know whether we can help you.

  • PHP 4 & 5
  • Linux Hosting
  • Windows Hosting
  • MySQL Databases
  • HTML/XHTML, CSS
  • Javascript
  • W3C Standards Compliance
  • Search Engine Optimization (SEO)
  • Website Performance Optimization (reducing a site's load time)
  • Accessibility Consultation
  • WordPress Plugins and Themes
  • Open source software customization
  • And much, much more!

How we charge

We charge $38.50 per half hour (inc. GST), with a minimum of 1 full hour per job.

How you pay

After our work is complete we send you an invoice with 2 weeks to pay. We accept cheque, or direct deposit only.

Get help now!

That's it, it's pretty simple. If you need our help, use the form on the right hand column of this page to submit your problem.


OurServices

Web Site Creation Domain Name Registration Web Site Hosting
Maintenance Web Programming Web Site Analysis
Web Site Optimization Ongoing Website Review Consultation

forDesigners

Web Designer Support

yourProblem

If you would like more information about our Designer Support programme, please contact us and we will get back to you as soon as possible.

What other Web Designers say about us

  • "Ignite Online has enlisted the support services of WebMark Designs on a number of occasions. They are extremely knowledgeable at what they do, and they have completed all tasks for us in a very trustworthy, reliable and efficient manner whether it be coding, programming, updating, ongoing site maintenance or even quoting. We would definitely recommend their designer support services for others, and we’ll continue to use them ourselves in the future."
    Anthony Wymond,
    Director - Ignite Online
  • "We required an HTML email newsletter constructed for our graphic design & marketing business which would be emailed to potential customers of ours. Working with WebMark Designs made this very simple and hassle-free and the end result was fantastic. Our email newsletter was tested against all the major email interfaces so we knew that all our customers would be able to view it. The communication was made simple through the use of Skype which meant any questions we had were answered very efficiently. The turn-around time was top notch and we have had a great response from our customers and colleagues regarding the newsletter. We will be using WebMark Designs for all our IT and programming/coding outsourcing in the future."
    Matthew Stanlake,
    Director - Eyeson Marketing & Graphics
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